How It Works
Your customers are already telling you what to build. MindBacklog captures every signal from 6 channel types, scores features with real evidence, and ships the right roadmap — not the loudest opinion.
Customer feedback lives in 10 places. None of them talk to each other. App Store reviews, support emails, feedback forms, competitor websites — all scattered. Nobody's connecting the dots.
MindBacklog captures all of it. 4 active collection channels — feedback widget, customer web forms, public portal, email inboxes. 2 passive listening channels — App Store reviews (Apple + Google Play), web scraper. Reddit monitoring coming soon. Every signal runs through a 4-phase AI pipeline: Enrich → Validate → Classify → Route. Intent, urgency, sentiment, and smart tags — assigned automatically.
The loudest voice in the room decides the roadmap. Not the most important signal. Without evidence, prioritization is politics. The CEO’s pet feature beats the feature 200 users are requesting. MindBacklog ends that.
Three buckets. That’s it. Signals land in Radar for triage. AI clusters duplicate feedback, scores features using WSJF and RICE — grounded in linked customer signals, not gut estimates — and surfaces winners in Ideas. When evidence is strong enough, features graduate to the Roadmap with Gantt timelines and team assignments. Signal count per feature influences score weighting. Evidence replaces politics.
AI generates the artifacts so PMs focus on decisions, not documents. PRDs written from your product context + linked customer signals. User stories with acceptance criteria. Problem statements, business value summaries, acceptance criteria — generated in seconds, grounded in evidence.
Ask Mind is not a chatbot. It’s a product management co-pilot. 23 specialized tools — 12 read-only, 11 mutation — all via natural language. Query signals, create features, write PRDs, reprioritize your backlog, assign owners and teams, schedule dates. Every answer grounded in your actual product data. All mutations require confirmation — safety first. For small teams who don’t need Jira, the built-in Tracker manages stories and bugs with a Kanban board (Draft → Ready → In Progress → QA → Done).
You check on competitors once a quarter. They ship features every week. Most PM tools ignore your competitive landscape entirely. MindBacklog monitors it continuously.
Track competitor app reviews on Apple App Store and Google Play — see what their users love and hate. Scrape competitor websites for changelogs, feature pages, and positioning shifts. Every competitive signal runs through the same AI pipeline with a market_signal lens. Ask Mind can answer: “What are competitors shipping?” or “What do competitor users complain about?”
The Intelligence Layer
Behind every stage is MIND — a persistent product intelligence engine. Not a generic AI wrapper. A context layer that knows your product.
Feed MIND with product docs, competitor pages, and strategy memos. It synthesizes a Master Summary and Product DNA — a distilled definition of what your product is and does. This context is injected into every AI action: signal classification, feature scoring, Ask Mind answers, PRD generation. Define Objectives and Ask Mind correlates them with real customer evidence.
Day 1: upload your docs. Week 2: MIND recognizes your feedback patterns and user segments. Month 2: it predicts feature impact and writes context-rich specs automatically. The more you feed it, the sharper every AI decision gets. No other PM tool has this.
Getting Started
No implementation project. No consultants. No "let's schedule onboarding for next quarter."
Enter your product URL or upload docs. MindBacklog reads your site, documentation, and vision to build initial context.
Link your App Store, Google Play, email alias, and custom feedback forms. One-click connections — no engineering needed.
MIND asks 3–4 questions about your product strategy, target users, and priorities. This seeds the intelligence layer.
Feedback starts flowing. Features start clustering. Your roadmap starts reflecting reality instead of assumptions.
Integrations
Ingest from your sources. Execute in your dev tools.
14-day free trial. No credit card required. Founding members get exclusive discounted pricing.
Questions? hello@mindbacklog.com