Integrations
Your feedback is spread across app stores, email inboxes, support portals, and customer forums. None of them talk to each other. MindBacklog plugs into 6 channel types today — ingests every signal through one AI pipeline — no migration, no workflow changes. More channels coming soon.
Active Channels
4 active channels let you capture feedback directly from your users — in your product, via email, through forms, and a public feature portal.
Embed a feedback button in your product with one line of code. Users submit without leaving your app. Identify API ties submissions to user profiles. No more "email us your feedback" — capture it right where users feel it.
LiveA public-facing page where customers browse existing feature requests, vote on what matters, and submit new ones. Every submission feeds directly into the AI pipeline. Auto-managed channels, zero maintenance.
LiveCreate multiple feedback forms with unique links. Share via email, embed in your site, or distribute to specific customer segments.
LiveUnique inbound email addresses (e.g., acme-support@mindbacklog.net). Real-time IMAP processing with 6 source categories: Internal Stakeholders, External Stakeholders, Support Emails, Product Notes, Sales Feedback, Partner Requests. Every email auto-classified by AI upon arrival.
LivePassive Channels
2 passive channels continuously monitor external sources — app store reviews and competitor websites.
Automatically ingest Apple App Store and Google Play reviews — your product and competitor products. Scheduled scraping with configurable frequency. Ratings, sentiment, and AI classification included. Skips already-fetched reviews for efficiency.
LiveHeadless browser crawling for competitor websites and product forums. Monitor changelogs, feature pages, and positioning shifts. AI classifies competitor data with a market_signal lens. Scheduled with configurable frequency.
LiveComing Soon
Sprint tool sync, team communication, automation, and API access are on our roadmap.
Monitor subreddits by topic type: Your Product, Competitor Product, or Target Market. Optional keyword filtering. API-based ingestion with configurable frequency.
Coming SoonTwo-way sync of roadmap items with Jira issues and Azure work items. Push features & stories from MindBacklog to external trackers.
PlannedTurn Slack messages into structured feedback signals. Get notifications when high-priority signals arrive.
Coming SoonConnect MindBacklog to 5,000+ apps with Zapier triggers and actions. Automate your feedback workflows.
Coming SoonPush feedback signals from any custom source. Full programmatic access to signals, features, and roadmap data.
Coming SoonSync support conversations and tickets. AI extracts feature requests and bugs from customer support data.
FutureDeveloper API
We're building a comprehensive REST API for programmatic access to signals, features, and roadmap data. Build custom integrations, automate workflows, or extend the platform.
14-day free trial. No credit card. Founding members get exclusive discounted pricing.
MindBacklog